We Want to Hear From You
Our team is made up of people who genuinely care about getting sports betting coverage right. Whether you have a question, something useful to share, or an issue you think we should know about, there are clear ways to get in touch and we take every message seriously.
We aim to respond to all inquiries promptly. While response times can vary depending on volume and the nature of your message, our team works to get back to you as quickly as possible.
Reasons to Reach Out
General Questions and Feedback
If you have questions about our content, want to share feedback on how we cover a particular topic, or simply want to tell us what you think, we welcome that. Reader input helps us improve and stay focused on what actually matters to bettors.
Corrections and Outdated Information
The US sports betting landscape shifts constantly. Odds, promotions, sportsbook features, and state regulations all change. If you spot something on our platform that looks inaccurate or out of date, please let us know. We take content accuracy seriously and will investigate any flagged issue promptly.
Responsible Gambling Concerns
If you have questions about staying safe while betting, want to understand your options, or are concerned about your own gambling habits or someone else’s, we encourage you to reach out. We can point you toward relevant resources and support organizations. Responsible wagering is a topic our team covers in depth, and we are happy to help where we can.
Reporting Sportsbook Misconduct
If you have had a negative experience with a sportsbook, noticed what looks like malpractice, or want to flag conduct that falls short of acceptable standards, we want to hear about it. Our team takes these reports seriously. Player experiences feed directly into how we evaluate and rate platforms, and a pattern of complaints can influence a sportsbook’s standing in our coverage.
To be clear: our platform is not a dispute resolution service, and we are not able to intervene in individual cases or facilitate refunds on your behalf. We also do not offer financial or legal advice. What we can do is factor credible reports into our ongoing assessments and ensure that our coverage reflects the reality of how a sportsbook treats its users.
Sharing a Win or a Positive Experience
Not every message needs to be a complaint. If a sportsbook delivered a great experience, a promotion worked out well, or you had a particularly good run on a parlay, feel free to share it. We like hearing from bettors who have had positive experiences too, and it helps give us a fuller picture of how platforms perform in practice.
Partnerships and Collaboration
If you represent a sportsbook, a media outlet, or another organization interested in working with us, we are open to hearing from you. Partnership and affiliate inquiries are handled separately from editorial operations, and any commercial arrangement is kept at arm’s length from our review process.
Please be specific about the nature of your inquiry so we can direct it to the right person quickly.
What to Include in Your Message
To help us respond efficiently, try to include a few details when you write in:
- The topic or sportsbook your message relates to
- A brief description of your question, issue, or inquiry
- Any relevant context, such as the state you are betting in or the specific content you are referencing
The more detail you provide upfront, the faster we can give you a useful response.
A Note on Response Times
We aim to respond to all messages within a few business days. Partnership and editorial inquiries may take a little longer depending on current workload. If your message involves a responsible gambling concern and you need help urgently, we recommend contacting a dedicated support organization directly, such as the National Council on Problem Gambling or BeGambleAware, for immediate assistance.
